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Derek and I just want to say a big thank you to all those involved in our recent upgrade from a holiday caravan to a timber lodge.
What could of been a really stressful tense time was made so much easier by thoughtful, patient staff at Hollicarrs and Coastline Leisure. Our particular gratitude is given to Shane, who without doubt took time and care to make sure that what we were looking for was attained over and above our expectations. His polite, professional and caring manner was given to us during the whole process, from moving our old van to siting our holiday lodge with utmost care and attention.
We are now looking forward to spending time here, whenever possible, to enjoy our lodge and surroundings.
Thank you all.
"We would like to thank Shane for his outstanding professionalism in our recent Lodge purchase at Hollicarrs, Escrick park which he dealt with from start to finish. Our new Lodge which was built on site was a remarkably smooth event and everything went like clockwork. Nothing was too much trouble and as far as we are concerned it couldn’t have been better. Thanks Shane."
I purchased a brand new lodge on Escrick Park a couple of months back and can honestly say that the end-to-end process was seamless and enjoyable throughout.
I had been looking at other parks in the York area and Escrick was by far the most appealing, being set in a very peaceful and immaculately maintained woodland area with great access to York, Selby and the surrounding countryside.
The entire team have been very supportive and helpful. Shane particularly is not your typical salesperson, he has been great to deal with, but more notably has not washed his hands after the sale and has been pro-active in making sure everything was OK post sale.
I would highly recommend the park at Escrick and, after intensive research, I am 100% happy with my decision to purchase a lodge here.
Thanks to everyone involved in making this go so smoothly.
Our journey started mid 2016 when we were tempted to buy a lodge at Hollicarrs, having visited playing pétanque and know a number of owners there. This is when we first met Shane and Steve, he was very friendly and helpful. Ongoing we then decided to put buying a lodge on hold but Shane was very understanding.
So fast forward to January 2017 when we saw lodges on the website, in the meantime we had visited Hollicarrs a few times to visit friends who where all so positive about the place. All of their comments emphasised what we had already seen, peaceful environment, lovely scenery lots of nice people and lots of activity. Thus we re-encountered Shane and Steve. Again Shane in particular was very helpful showing us various lodges available.
We where unsure and so whilst on holiday in Tenerife we messaged Shane for more information, sizes, costs, sheds, decking extensions, nothing was too much trouble for Shane. On return we soon placed a deposit on a maple lodge - already on site and show lodge. We wanted to change a few things, furniture, carpet not suitable, light fittings etc. Not a problem for Shane and Steve.
Soon after was when we then met Dawn and Lisa in reception and later the ground staff and wardens. Everyone of the staff were so very helpful and made settling in so straight forward. Throughout the journey we have received detailed information concerning the purchase of a holiday Lodge and the benefits of Hollicarrs. Everything we have been told has been spot on.
Our lasting memory is of Shane arriving at our lodge armed with a bouquet of flowers and a bottle of bubbly.
Thanks to all the team, and our friends old and new at Hollicarrs
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